CHRISTIAN SAFE NO-NUDITY SEX TOY STORE | FREE SHIPPING ON ORDERS > $100
Version 3.0 Updated 09/02/2022
99% of our products are not able to be returned by law due to health, safety and sanitary concerns.
Request a Product Return within the 30 Day Satisfaction Guarantee Period
If your purchase is within our 30 Day Satisfaction Guarantee period we offer a few options:
a. You can file a warranty claim to receive a full replacement item with the manufacturer of the item. Although this warranty claim will send certain verification requests to your email address that we will not have access to, we will be glad to help you locate the manufacturer's warranty claim form and help you fill out this request as best as possible if requested to minimize the effort on your part.
b. If you prefer not to receive a full replacement product - we can refund your purchase for this item to your method of payment.
Request a Product Return OUTSIDE the 30 Day Satisfaction Guarantee Period
If your purchase is outside of our 30 Day Satisfaction Guarantee period unfortunately we can only offer an option for defective items.
Most manufacturer's offer at least a 90 day warranty on their products: Warranty for a specific item should have been included in the packaging of your item. You can also visit the manufacturers website to obtain all warranty information including how to file a claim.
a. You can file a warranty claim to receive a full replacement item with the manufacturer of the item. Although this warranty claim will send certain verification requests to your email address that we will not have access to, we will be glad to help you locate the manufacturer's warranty claim form and help you fill out this request as best as possible if requested to minimize the effort on your part.
If Your Product Will Not Turn On
In our experience the most common reasons for battery operated products now working are:
1. Most products are shipped with a small plastic tab covering the battery to ensure the battery does not run out during storage and shipment. Please ensure you have removed this plastic tab if it exists.
2. Sometimes the batteries were inserted backwards for whatever reason. Please check to ensure your batteries are installed properly request as best as possible if requested to minimize the effort on your part.
3. Most "power on" switches need to be pressed for a few seconds to actually turn the product on. This is to ensure products do not accidentally turn on by themselves.
If Your Product Is Still Now Working or has Other Defects
Follow these instructions:
Please review the information included in the packaging that your product arrives in for additional manufacturer information on warranty periods for each product.
Returned/Refused Definition
1. Unplanned Returned items are items/products that are returned WITHOUT authorization
2. "Refused" items are packages or shipments that were:
a. Refused at delivery time or shipments that never made it to the destination
b. Had the incorrect shipping address
c. Did not fit in mail receptable and the carrier returned to shipper
To Receive Credit for Returned/Refused Items or Shipments
Follow these instructions:
All other returns/refused items or shipments will be appropriately and safely disposed. No credit will be issued.
Must be reported within 48 hours to customerservice@romanticblessings.com
Please be aware that Romantic Blessings has multiple shipping warehouses located throughout the country. We may at our discretion ship your order in multiple packages/shipments if we determine this is the fastest way to deliver your complete order to your doorstep. You will receive a separate tracking number for each shipment if we determine it is in your best interest to fulfill your order from multiple warehouses.
First, ensure that your order is not coming in several shipments. You will have received a tracking email notification for each shipment if your order is arriving from multiple shipping warehouses.
You can also view your shipments from our Romantic Blessings Tracking Page. Once on the tracking page, look at the Header just about the tracking information. There will be a tab for each shipment in the header section if there is more than one shipment. Select each tab to track the status of a particular shipment.
Follow the instructions below If you still believe your are missing an item:
If you believe your shipment was lost or has been stolen from your delivery area after the package has been delivered by the carrier:
Changes to this Statement
Romantic Blessings reserves the right to change this Return & Refund Policy from time to time. We will notify you about significant changes to this Return & Refund Policy by placing a prominent notice on our website, and/or by updating our Return & Refund Policy page. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Return & Refund Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Romantic Blessings welcomes your questions or comments regarding this Statement of Return & Refund. If you believe that Romantic Blessings has not adhered to this Statement, please contact Romantic Blessings at:
Mama Bass LLC dba Romantic Blessings
5820 N Church Ste STE D 114
Greensboro, North Carolina 27455
Email Address:
customerservice@romanticblessings.com
Telephone number:
336-456-2917
Effective as of September 03, 2022
2
BUSINESS YEARS
1200+
ORDERS
1100+
SATISFIED CUSTOMERS
4.8
STAR RATING
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