Hi there,
Thank you for leaving your honest feedback about this product. We always publish our customer reviews on products, even ones that are not positive, to help other customers understand different experiences with products to help with their purchase decisions. If we receive several negative reviews on one product we will remove it from our store, but we also understand that everyone enjoyes different types of sensations and products. We apologize that it did not meet your expectations. We take customer satisfaction very seriously and would like to make things right for you. We would like for you to have reached out to us directly to help us understand more about the specific issues with this product so we could share your feedback with the manufacturer. As part of our 30 Day Satisfaction Guarantee, I have issued you a full store credit refund for your purchase amount of this prodcut so hopefully you can find another item that will work better for you. Thank you for shopping with Romantic Blessings. Please reach out to us directly if we can be of further assistance.
Best,
Romantic Blessings Customer Service
